Thank you for choosing PadKaKa animation cards. The products and services (App) PadKaKa provides to you are subject to the following Terms of Use. Once the package is opened, the user confirms his/her acceptance of the Terms of Use as stated below.

The PadKaKa animation card product is for authorized use only. Once registration and activation are completed, you are entitled to the full range of authorized services provided by PadKaKa. Please note that once the product is activated, it can be used on ONE device ONLY. You can still switch to a new device if you wish to, but authorization on the previous device will be automatically invalidated, which means, at any given time, ONLY ONE tablet is authorized to work with PadKaKa animation cards.

PadKaKa product users can make copies of the cards ONLY FOR back-up purposes. The selling, distribution and gifting of self-printed cards is considered copyright and trademark infringement. PadKaKa is a web-based product/service, and therefore its performance is subject to hardware/software related factors such as server or equipment breakdowns, lag, archiving errors, etc. These may cause service interruptions or compromised service quality. Wise Path shall not be liable for indemnity under the above situations.

Given the numerous tablets available on the market, especially those running Android operating systems, it is NOT guaranteed that the PadKaka App can work on all of them. It is recommended that you choose tablets with a higher market share, such as the Apple iPad, Samsung Galaxy tab 9.7, and Nexus 9.
In addition, PadKaKa is optimized for screen resolutions of 1024x768 pixels and 2048x1536 pixels. For the best user experience, please adjust your device resolution accordingly.

Given the numerous tablets available in the market, especially those running Android operating systems, it is NOT guaranteed that the PadKaka App can work on all of them. It is recommended that you choose tablets with a higher market share, such as the Apple iPad, Samsung Galaxy tab 9.7, and Nexus 9. In addition, PadKaKa is optimized for screen resolutions of 1024x768 pixels and 2048x1536 pixels. For the best user experience, please adjust your device resolution accordingly.
 As Apple and Android constantly upgrade their operating systems (iOS and Android), compatibility problems or other unexpected issues may arise when using the PadKaKa App, especially when using a relatively old device running the latest operating system.Current iOS version 12.X~, Android version 8.X~. Wise Path will strive to keep the PadKaKa App up-to-date for the best user experience. However, Wise Path is not liable for indemnity if the problem is caused by incompatibility between a device and a system. Thus it is strongly recommended that you test your device with the free trial cards upon purchase. When switching to a new device, always test the tablet you intend to use for compatibility with the PadKaKa App.

Users can use Email or FB to register or log in PadKaKa App. We collect the user's Email or FB information only for account login identification and contact use. We will not use the user's personal information for any other purposes. If you need to delete your FB login user information and Email login information, please mail to the management staff (service@padkaka.com), and the management staff will help to delete the Email or FB information.

According to the Consumer Protection Act, consumers of a mail or online order are entitled to a 7-day trial period upon receipt of such goods (weekends/holidays inclusive). It is recommended that during the trial period, you download the app (free of charge) and test all the functions using the free trial cards. Given the fact that free trial cards are provided for testing/trial purposes, once your PadKaKa product OR Activation Card is unpacked, or under any of the following circumstances, the user shall not ask for return or replacement of the goods.

Return/Replacement will be rejected under any of the following circumstances:

• package of PadKaKa product or Activation Card has been opened
• outer package and product are damaged due to mishandling
• gift-with-purchase or product peripherals are lost or damaged
• purchase is made in a physical store (not mail or online order)

If your product is purchased online and the above circumstances are excluded, you are eligible to return the goods anytime during the 7-day trial period. Please apply to the online store where you purchased the product and make sure the product is unused and the package is intact.
The product must be in the original condition; otherwise, your return will be rejected. Thank you for understanding.
If you still have questions regarding our Product Return Policy, please contact customer service for more information. Thank you!

Customer Service:
service@padkaka.com
+886-2-2732-7030